{"id":6265,"date":"2022-06-13T17:15:48","date_gmt":"2022-06-13T17:15:48","guid":{"rendered":"https:\/\/paresbalta.com\/faq\/"},"modified":"2026-06-19T13:25:12","modified_gmt":"2026-06-19T11:25:12","slug":"faq-preguntas-frecuentes-pares-balta","status":"publish","type":"page","link":"https:\/\/paresbalta.com\/en\/faq-preguntas-frecuentes-pares-balta\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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Frequently Asked Questions about Wine and Sparkling Wine Sales and Shipping<\/h2>\n\n\n\n

Here you will find answers to the most common questions we receive (FAQ). If you have any other questions, please do not hesitate to CONTACT US<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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What countries do we ship to?<\/h4>
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We ship to the following countries:<\/p>\n\n\n\n

Europe<\/strong>: Spain (with some restrictions), Portugal, Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Malta, Poland, Romania, Slovakia, Slovenia and Sweden.<\/p>\n\n\n\n

America<\/strong>: United States (with some restrictions).<\/p>\n\n\n\n

Asia<\/strong>: Please, contact us<\/a> to know the terms of shipment to your country.

If your country is not included in the list, please, contact us<\/a>. We will be pleased to help you!<\/p>\n<\/div><\/div>\n\n\n\n

Shipping restrictions<\/h4>
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Spain:<\/strong> Unfortunately, we do not ship directly to Canary Islands, Ceuta and Melilla.
US: <\/strong>Wine shipments are not possible to the following states (olive oil shipments can be sent to all US states): Alabama,
Kentucky, Mississippi and Utah. For shipments to Alaska, Hawaii and Puerto Rico, there is an extra charge of 120$ per case.
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How many days does it take for my order to arrive?<\/h4>
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Spain (Peninsula): <\/strong>Usually the delivery time is between 24 and 72h working days from Monday to Friday.
Spain (Balearic Islands): <\/strong>the delivery time is from 2-7 working days.
Europe: <\/strong>from 3-10 working days.
US:<\/strong> from 4-6 weeks. Due to exceptional situations beyond our control, shipments may be delayed 6 to 8 weeks.
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The expected timings are subject to change due to unforseen circumstances, such as to run out of stock or possible incidents during transport. In this case, we will get in touch with you to notify you of the new approximate delivery date.<\/p>\n<\/div><\/div>\n\n\n\n

Why should I buy multiples of 6 bottle cases?<\/h4>
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The cost of shipment is calculated by 6 bottle case. It is not necessary to buy 6 bottles of the same wine, cava or oil \u2013 you can mix them in one box. Nevertheless, the total number of bottles of the order should be a multiple of six as it is the safer way to send them.<\/p>\n\n\n\n

Shipments to the United States must be in quantities multiple of 6 bottles per case. <\/p>\n<\/div><\/div>\n\n\n\n

What should I do if I have received a broken bottle?<\/h4>
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The packaging is designed to avoid breakages and our partners are fully aware of the fragility of our products, but sometimes the bottles do break. All shipments are guaranteed and have an insurance against loss or breakage for 100% of their value, so we guarantee the perfect delivery of the purchased products. In case of breakage the order will be refilled at no cost for the customer.<\/p>\n<\/div><\/div>\n\n\n\n

How do I check the status of my order?<\/h4>
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You will receive an email when your order is confirmed. Once your order is prepared, we will notify both to the shipping company and to you via email.<\/p>\n<\/div><\/div>\n\n\n\n

Delivery date and timings<\/h4>
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If, for any reason, you need the delivery to happen in a determined time slot, please specify it in the corresponding box of the purchase form.<\/p>\n<\/div><\/div>\n\n\n\n

What happens if I am not at home?<\/h4>
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If you are not at home when delivery is attempted, the shipper will call you or he will notify by other ways to arrange a second delivery attempt.<\/p>\n<\/div><\/div>\n\n\n\n

Purchase honey from Par\u00e9s Balt\u00e0<\/h4>
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A bottle of wine or olive oil is equivalent to 3 honey pots in terms of weight and space. For this reason, the shipping cost is the same for 1 and 3 honey pots.<\/p>\n<\/div><\/div>\n\n\n\n

I have lost my password and cannot log in<\/h4>
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If you cannot remember your password, follow this link<\/a> to retrieve it.<\/p>\n<\/div><\/div>\n\n\n\n

How can I modify my personal details?<\/h4>
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Access to your account<\/a> following this link and click on \u2018Account details\u2019.<\/p>\n\n\n\n

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Frequently Asked Questions about Visits and Experiencies at Par\u00e9s Balt\u00e0<\/h2>\n\n\n\n

Here you will find answers to the most common questions we receive (FAQ). If you have any other questions, please do not hesitate to CONTACT US<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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How do I get to Par\u00e9s Balt\u00e0?<\/h4>
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Address<\/strong>: Masia Can Balt\u00e0, s\/n, 08796 Pacs del Pened\u00e8s, Barcelona
Decimal coordinates<\/strong>: 41.369455954765925, 1.6567071846598336
Degrees, minutes and seconds<\/strong>: 41\u00b0 22\u2032 10.128\u2033 N, 1\u00b0 39\u2032 24.107\u2033 E<\/p>\n\n\n\n


By car: <\/strong>From Barcelona, take the AP-7 motorway towards Tarragona and take exit 28, Vilafranca del Pened\u00e8s Nord. Continue straight ahead towards the city centre. Once there, just after crossing a large pedestrian crossing, you will see a sign on your right for Sant Mart\u00ed Sarroca. Follow the signs towards this village, leaving Vilafranca behind and taking the BP-2121 road. After 5 km, you will find the winery on your right.
Journey time: 1 hour.
By bus and taxi<\/strong>: From Barcelona Sants Bus Station, located next to Sants train station, take the E6 Express Bus towards Vilafranca del Pened\u00e8s. You can check the timetable here. The bus leaves from platform 3. Tickets are purchased directly on board and cost \u20ac6.90 each way, according to the 2026 fare. Only cash payment is accepted.
Get off at the last stop: Vilafranca del Pened\u00e8s. From there, the winery is around 5 km away and we recommend taking a taxi. The taxi rank is in front of Vilafranca train station, around 500 metres from the bus station.
Approximate journey time: 1 hour.
By train and taxi<\/strong>: From Barcelona Sants or Pla\u00e7a Catalunya station, take the Renfe R4 line towards Sant Vicen\u00e7 de Calders. Get off at Vilafranca del Pened\u00e8s. At the station exit, you can take a taxi to the winery, which is only 5 km away.
Journey time: between 1 hour 15 minutes and 2 hours 30 minutes.<\/p>\n<\/div><\/div>\n\n\n\n

Is there parking at the winery?<\/h4>
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Yes, we have free parking for visitors to the winery.<\/p>\n<\/div><\/div>\n\n\n\n

Do you offer transport from Barcelona or from the train or bus station?<\/h4>
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We can help organise transport upon request, with an additional cost.<\/p>\n<\/div><\/div>\n\n\n\n

What is the best experience for a first visit to Par\u00e9s Balt\u00e0?<\/h4>
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All our visits are special, but for a first visit we recommend the Essence Tour, which includes a visit to the vineyard and winery, followed by a tasting of 5 wines.<\/p>\n<\/div><\/div>\n\n\n\n

What is the best time of year to visit Par\u00e9s Balt\u00e0?<\/h4>
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Every season has its own charm, and there is always something special and unique to discover throughout the year.<\/p>\n<\/div><\/div>\n\n\n\n

How far in advance should I book a visit?<\/h4>
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Ideally, we recommend booking two weeks in advance, especially for weekends and public holidays.<\/p>\n<\/div><\/div>\n\n\n\n

Do I need to book in advance to visit Par\u00e9s Balt\u00e0?<\/h4>
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Yes, we recommend booking in advance. You can book online, by phone on +34 938 901 399, or by email at club@paresbalta.com.<\/p>\n<\/div><\/div>\n\n\n\n

What happens if I arrive late for my visit?<\/h4>
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We will try to adapt as much as possible. However, if the visit has already started, you will need to join the group at the point where the tour is taking place.<\/p>\n<\/div><\/div>\n\n\n\n

Which days do you offer visits to Par\u00e9s Balt\u00e0?<\/h4>
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We, at Par\u00e9s Balt\u00e0, offer visits from Monday to Sunday. We are closed on 24 June, 1 and 6 January, and 25 December.<\/p>\n<\/div><\/div>\n\n\n\n

What are the visiting times?<\/h4>
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Mornings<\/strong>: 10:30 and 11:00
Afternoons<\/strong>: 15:30 and 16:00<\/p>\n<\/div><\/div>\n\n\n\n

How long does the visit last?<\/h4>
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Between 2 and 4 hours, depending on the experience chosen. The Essence Tour lasts 2 hours and the Terroir Tour lasts 4 hours.<\/p>\n<\/div><\/div>\n\n\n\n

What does the visit include?<\/h4>
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The visit includes a tour of the vineyard, the cava cellar and the barrel room, followed by a tasting of at least 5 wines or cavas, depending on the experience.<\/p>\n<\/div><\/div>\n\n\n\n

Which wines are tasted during the visit?<\/h4>
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A representative selection of 5 to 8 Par\u00e9s Balt\u00e0 wines and sparkling wines. We always try to adapt the tasting to the visitor\u2019s tastes and preferences. <\/p>\n<\/div><\/div>\n\n\n\n

What are the prices of the visits?<\/h4>
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Visits range from \u20ac30 to \u20ac95 per person. Reduced rates are available for children, teenagers and people who do not drink alcohol.
The Essence Tour costs \u20ac30 and the Terroir Tour costs \u20ac95. The wine and chocolate or cheese pairing experience costs \u20ac45. A picnic or brunch can be added to any visit for \u20ac35.<\/p>\n<\/div><\/div>\n\n\n\n

Do you offer food during the visit?<\/h4>
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Yes, upon prior request. We work with a catering service that offers a variety of options, including vegan, vegetarian and gluten-free menus.<\/p>\n<\/div><\/div>\n\n\n\n

Do you have a restaurant?<\/h4>
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No, we do not have a restaurant. However, we can suggest catering options and offer our Par\u00e9s Balt\u00e0 facilities for events, celebrations, workshops and other activities.<\/p>\n<\/div><\/div>\n\n\n\n

Can I come just for a glass of wine, without doing the full visit?<\/h4>
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Yes, we have a courtyard where we offer wines by the glass and guided tastings led by our hospitality team. Booking is not required, but it is highly recommended.<\/p>\n<\/div><\/div>\n\n\n\n

Can I come with children?<\/h4>
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Yes, children are welcome at Par\u00e9s Balt\u00e0. We offer them non-alcoholic grape must and, during the visit, we provide paper and colouring pencils so they can design a label for one of our wines.<\/p>\n<\/div><\/div>\n\n\n\n

Can I bring my dog?<\/h4>
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Yes, pets are welcome at Par\u00e9s Balt\u00e0. In these cases, wine tastings are always held in the courtyard \/ patio of Masia Par\u00e9s Balt\u00e0.<\/p>\n<\/div><\/div>\n\n\n\n

Do you have options for people who do not drink wine?<\/h4>
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Yes, they can enjoy the full visit without the tasting. The price is the same as the rate for teenagers.<\/p>\n<\/div><\/div>\n\n\n\n

Do you offer vegan, vegetarian or gluten-free options?<\/h4>
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Yes, we can adapt the tasting experience. All Par\u00e9s Balt\u00e0 wines are 100% vegan.<\/p>\n<\/div><\/div>\n\n\n\n

What if I have allergies or intolerances?<\/h4>
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We can adapt to your needs without any problem.<\/p>\n<\/div><\/div>\n\n\n\n

Can I visit in a wheelchair?<\/h4>
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Yes, Par\u00e9s Balt\u00e0 is adapted for people with reduced mobility.<\/p>\n<\/div><\/div>\n\n\n\n

Do you offer visits for large groups?<\/h4>
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Yes, we welcome groups at the winery and design personalised experiences. <\/p>\n<\/div><\/div>\n\n\n\n

I am travelling alone. Can I book a visit as a solo-traveler?<\/h4>
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Yes, there is no minimum number of participants. <\/p>\n<\/div><\/div>\n\n\n\n

Can I buy wine directly at Par\u00e9s Balt\u00e0?<\/h4>
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Yes, we have a shop in Pacs del Pened\u00e8s with our full range of wines and sparkling wines.<\/p>\n<\/div><\/div>\n\n\n\n

Can I buy chilled wine to take away?<\/h4>
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Yes, we have chilled Par\u00e9s Balt\u00e0 wines and sparkling wines ready to take away.<\/p>\n<\/div><\/div>\n\n\n\n

Can I ship Par\u00e9s Balt\u00e0 wines to my country after the visit?<\/h4>
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Yes, we offer international shipping to most countries around the world.<\/p>\n\n\n\n

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DISCOVER OUR RANGE OF WINE. A WINE FOR ANY OCCASION.<\/a><\/h2>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions about Wine and Sparkling Wine Sales and Shipping Here you will find answers to the most common questions we receive (FAQ). If you have any other questions, please do not hesitate to CONTACT US. Frequently Asked Questions about Visits and Experiencies at Par\u00e9s Balt\u00e0 Here you will find answers to the most…<\/p>\n

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